Help

Frequently asked questions

Quick answers for artists, DJs, and fans using Onset.

Platform comparison at a glance

A quick feature overview - scroll to Comparisons below for detailed answers on each platform.

FeatureOnsetLinktreeKomiBandsintownRA.co
Link in bioYesYesYes--
Tour dates nativeYesManual linksGeneric blocksScrapedPromoter-led
Artist subdomainYesPaid tierMini-site--
Fan gig alertsYes-VariesApp-onlyRA account
Artist maintains dataYesYesYes-Partial
City show searchYes--PartialYes
Sold-out / cancelled statusYes--PartialPartial
JSON APIYes----
Built for live musicYes--YesClub / electronic

General

  • What is Onset?

    Onset gives live musicians and DJs a permanent page at name.onset.fm - tour dates, ticket links, bio, and streaming links in one place. Fans can search cities for upcoming gigs. Every listing comes from the artist's own page, not a scraped directory.

  • Is Onset free?

    Yes - you can claim an artist page, add shows, and share your public link at no cost. Fan email alerts and the public JSON API are included.

  • How is Onset different from other tools?

    Most products solve one piece: a link-in-bio (Linktree, Komi), a gig aggregator (Bandsintown, Songkick), or club discovery (RA.co). Onset is built for live musicians who need both - one URL in your bio that stays current, fan alerts when you announce dates, and city search powered by the same data you already maintain. See the Comparisons section below for platform-by-platform detail.

Comparisons

  • Onset vs Linktree - which is better for tour dates?

    Linktree is the default link-in-bio for creators. It works for listing a ticket URL, but it was not designed for a living tour schedule. Onset is.

    In detail:

    • Tour dates are first-class - venue, city, date, sold-out/cancelled status, not just another link button
    • Your URL is name.onset.fm - a permanent artist subdomain, not linktr.ee/username
    • Fans can subscribe for email alerts when you add new gigs - no Mailchimp or newsletter setup
    • When you add a show with a city, it can appear in local Discover search - Linktree has no fan-facing gig discovery
    • Read-only JSON API to embed your schedule on your website - one source of truth
    • Linktree still wins if you need shops, digital products, or a generic creator hub unrelated to live music
  • Onset vs Komi - what's the difference?

    Komi targets creators and brands broadly - mini-sites, brand deals, monetization, and audience growth across content types. Onset is narrower and deeper on live music.

    In detail:

    • Onset is purpose-built for gigs: date lists, ticket links, and show status out of the box
    • Artist-maintained data - your page is the source of truth, not a template filled with generic blocks
    • Fan gig alerts tied to new dates you add - built in, not a separate marketing stack
    • City show search for fans - aggregated from artist pages, not a creator dashboard feature
    • Free core product focused on independent artists and DJs, not enterprise brand campaigns
    • Komi still wins if you want a full creator business suite, brand partnerships, or broad monetization beyond live dates
  • Onset vs Bandsintown - why maintain your own page?

    Bandsintown is a large concert discovery app. Many artists appear there without actively managing a profile, because listings are aggregated from promoters, venues, and other sources - which can mean duplicates, delays, or wrong information.

    In detail:

    • You control name.onset.fm - the same link you put in your bio, press kit, and socials
    • You enter every show yourself, so dates and ticket links match what you actually announced
    • Fans get alerts from your page directly - not only through a third-party app
    • Your shows can surface in ${SITE_NAME} city search because you tagged the city - no waiting for a scraper
    • Bandsintown still wins for fans who already live in the app, or for reach on a massive existing concert audience you don't want to ignore - many artists use both
  • Onset vs Songkick - what's the trade-off?

    Songkick (now part of Warner Music Group) is a long-running concert discovery service with tracking and recommendations for fans. Like Bandsintown, it is primarily an aggregator - not the link artists share in their Instagram bio.

    In detail:

    • Onset is your official public page - one URL you own and update in seconds after announcing a gig
    • Data quality comes from the artist, not ingestion pipelines that may miss club shows, DJ sets, or last-minute changes
    • Includes link-in-bio features Bandsintown/Songkick don't offer: bio, photo, streaming links, custom links
    • Email alerts on your terms - fans sign up on your page, you don't depend on a consumer app install
    • Songkick/Bandsintown still win for passive discovery inside their apps - ${SITE_NAME} wins as the page you actively share and control
  • Onset vs RA (Resident Advisor / ra.co) - same thing?

    No - RA is the dominant discovery platform for electronic music and club culture. Fans browse ra.co for listings; promoters and venues submit events. It's essential reach in that world, but it isn't the personal link-in-bio page you control and share on Instagram.

    In detail:

    • Onset gives you name.onset.fm - one URL that's yours, for bio, stories, and press, not a profile inside RA's ecosystem
    • You maintain every date yourself - club shows, festival sets, and last-minute changes appear immediately, without waiting for a promoter submission or RA editorial pipeline
    • Fan email alerts from your page - fans who follow you on socials can subscribe without needing an RA account
    • Bio, streaming links, and custom links alongside dates - RA artist pages focus on RA listings and RA-centric discovery
    • Your JSON API embeds the same schedule anywhere - RA doesn't offer an open artist events API for your own site
    • RA still wins for discovery inside club/electronic scenes - many fans search RA first; keep listing shows there via promoters while ${SITE_NAME} is your canonical public link
  • Onset vs Beacons / Linkfire - where do we fit?

    Beacons and Linkfire skew toward creator monetization and smart links for releases (pre-saves, DSP routing, analytics). They're strong for dropping a single or driving streams; less focused on an always-current gig calendar as the centrepiece.

    In detail:

    • Onset puts upcoming live dates front and centre - the main reason fans visit your bio link after a show announcement
    • Ticket links sit next to the date and venue, not buried among release campaigns
    • Sold-out and cancelled states - small detail, important for club and festival listings
    • City search and fan gig alerts - discovery and retention around live shows, not release-week analytics
    • Beacons/Linkfire still win for music marketing campaigns, pre-save flows, and detailed click analytics on release links
  • Can I use Onset together with other platforms?

    Yes - and many artists should. Onset is designed to be your canonical link in the bio and the schedule you control. Other tools can stay in the mix for discovery reach or release marketing.

    In detail:

    • Put name.onset.fm in your bio; keep Bandsintown/Songkick profiles if they drive extra ticket sales
    • Work with promoters so shows appear on RA - use Onset as the link you share while RA handles scene discovery
    • Paste the same ticket URLs on your Onset dates - fans on your page go straight to checkout
    • Use the JSON API to show identical dates on your website without double entry
    • Link to Spotify, Bandcamp, or Linkfire release pages from your Onset profile's streaming and custom links
    • One update on Onset → bio link, alerts, city search, and API stay in sync

For artists & DJs

  • How do I get my page?

    Register, pick an available name (your subdomain), and confirm your email. Your public page at name.onset.fm goes live after verification - then add shows from your dashboard.

  • Can I use my own domain?

    Not yet. Your public URL is name.onset.fm. Custom domains may come later - your schedule is still embeddable on any website via the read-only JSON API.

  • How do fan email alerts work?

    Fans enter their email on your public page to get notified when you announce new dates. You don't need Mailchimp or another newsletter tool - Onset sends the alerts when you add shows in your dashboard.

  • How do I appear in city search?

    When you add a show, include the city (and venue if you can). Upcoming gigs show up under "Shows in [city]" on the Discover page. If you set your origin/home city in your profile, you can also appear under "Artists from [city]."

  • Can I embed my dates on my website?

    Yes. Your dashboard shows a read-only JSON API URL for your events. Pull that into your own site, press kit, or festival page - one source of truth, updated whenever you change shows in Onset.

  • How do I delete my account?

    In your dashboard, open Privacy & account → Delete account. This permanently removes your profile, shows, fan subscriptions, and public page. Your subdomain may become available for someone else to register.

For fans

  • How do I find shows in my city?

    Go to Discover, type a city name, and pick a suggestion from the list. You'll see upcoming shows in that city and artists who list it as their home base.

  • Why are there no shows in my city yet?

    Onset grows as artists join and add dates - there's no central scraper filling cities automatically. If your scene isn't listed yet, tell local acts to claim their page, or create one if you play shows yourself.

  • Are the listings accurate?

    Listings are maintained by the artist on the same page they share in their bio - usually more current than third-party aggregators. Always confirm times and tickets on the artist page or ticket link before you go.

  • How do I unsubscribe from gig alerts?

    Every alert email includes an unsubscribe link. You can also use the Unsubscribe page linked in the site footer if you have the email address you signed up with.

  • Do I need an account to browse shows?

    No. City search and artist pages are public. You only need an account if you're an artist managing your own page.

Still have questions?

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